Refund & Cancellation Policy

Last updated: September 2026

1. Transparent Monthly & Annual Subscriptions

Studio passes can be cancelled anytime with a single click in your Settings dashboard. Cancellations take effect at the conclusion of the active paid billing cycle.

2. 14-Day Money-Back Guarantee

If you upgrade to any paid annual storage pass and are not 100% satisfied with Pholume within the first 14 days, reach out to support@pholume.com for a full refund with no questions asked.